Last November I had to buy a new phone because my I-phone decided to take a dive into my mop bucket without a life preserver.

I went to Best Buy and bought an Experia Ion. I was excited about the phone. The excitement didn’t last. That darn phone didn’t connect to the network at first.

So I had bought an insurance plan for the phone and took it back. I waited at least an hour until a guy could wait on me and then he said, “I would have never sold you this phone. It is not a good phone.”

Wow, what a great salesperson, telling me after the fact doesn’t do me one bit of good. The geek squad worked on it but it didn’t do much better after they had it.

So my recent problem with the phone was that it wouldn’t charge up. I went back to the store again and they said it was the charger cord. So I bought a new charger cord.

That only helped for about a week and then it wouldn’t charge up at all.

I took it back to Best buy again and once again a person told me they would have never sold me that phone. I wanted to give him a right hook.

Again the phone was handed over to the Geek squad. I swear I waited for 30-45 minutes for a manager to approve the loaner phone. The manager completely ignored us and walked off so another associate finally approved the transaction.

They said they would have it back in my hands today. I waited, I checked my email and they did not have it back. So I called the store pretty upset. The guy who answered was nice but he couldn’t do anything to help me.

I demanded to talk to a manager. The manager said she couldn’t do anything about it either. I said she could. She could train her employees to caution customers about products if they were subpar. She argued with me. I raised my voice and she kept arguing.

Well, needless to say Best Buy is not going to be on my Christmas list and I would caution anyone to think twice before buying anything from them. Also NEVER BUY AN EXPERIA ION.  They are nothing but a problem waiting to happen.